FAQ
Frequently asked questions
Everything you might want to know before calling. Still unsure? Just call us — quotes are free.
- How quickly can a locksmith reach me in Pretoria? +
- Typical response is 30–90 minutes depending on traffic and your suburb. Central areas like Hatfield, Brooklyn and Arcadia are usually closer to 30 minutes; outer suburbs like Soshanguve closer to 90.
- Do you charge a call-out fee? +
- No. We don't charge to come out and quote. You pay for the work done, and we agree the price before we start.
- Are you really available 24/7? +
- Yes — including weekends and public holidays. A real person answers the phone, every time.
- Will my door be damaged when you open it? +
- We use non-destructive picking on most jobs, so your existing lock and door stay intact. Drilling is a last resort and we'll always discuss it with you first.
- How much does a typical lockout cost? +
- Standard residential lockouts in Pretoria typically range from R450 to R900 depending on lock type and time of day. We give you a firm price on the phone before dispatching.
- Do you replace locks after a break-in? +
- Yes — same day in most cases. We carry common cylinder sizes and high-security upgrades on the van.
- Can you cut keys on-site? +
- Yes. House, padlock and most security keys are cut at your premises. Restricted-key duplication may need to come back to the workshop.
- Do you work on cars? +
- We handle car lockouts (opening the door). For transponder programming and replacement key fobs we'll refer you to a trusted auto-locksmith partner.
Need a locksmith now?
We're available 24/7 across Pretoria. No call-out fee. Free quote on the phone.